Monitoring

24/7 Back-to-Base Monitoring for Alarms & CCTV

At Secure Edge, we provide professional back-to-base monitoring services for both alarm systems and CCTV surveillance. Partnering with SMC Monitoring, Australia’s leading A1 R1A graded monitoring centre (the highest grade achievable), we ensure your property is protected around the clock.

Why Choose Back-to-Base Monitoring?

Back-to-base monitoring connects your security systems directly to a professional monitoring centre. When an alarm is triggered, trained operators assess the situation and take appropriate action, such as contacting you, dispatching emergency services, or initiating other predefined responses.

Key Benefits of Back-to-Base Monitoring

• Your property is monitored 24/7, ensuring immediate response to any security breaches.
• Peace of mind knowing that professionals are always watching over your premises.

• Immediate action taken upon alarm activation, reducing potential damage or loss.
• Faster dispatch of emergency services compared to self-monitoring systems.

• Seamless integration with smart-home devices, security cameras, and alarm systems.
• Enhanced security through interconnected devices working together.

• Trained security personnel handle emergencies, ensuring accurate and timely responses.
• Reduces the risk of human error associated with self-monitoring and putting yourself in harms way.

• Many insurers offer reduced premiums for properties with professional monitoring.
• Demonstrates proactive risk management to insurance providers.

• Customizable solutions to fit the specific needs of residential and commercial properties.
• Easily scalable as your security requirements evolve.

• Advanced technologies like AI and machine learning help distinguish between real threats and false alarms.
• Minimizes unnecessary disruptions and emergency service dispatches.

• Features like panic buttons and emergency alerts ensure a secure working environment.
• Protects staff, especially in high-risk or isolated work settings.
• Review our NeverAlone product offering for Lone Workers, isolated staff, dangerous work places.

Why Invest in Back-to-Base Monitoring?

Investing in back-to-base monitoring is a proactive step toward safeguarding your property, assets, and loved ones. It ensures that any security incidents are promptly addressed by professionals, reducing potential losses and enhancing overall safety. When confronted by a situation, many people don’t think calmly and often panic. Having a calm reassuring person on the other end of the phone can step you through the situation, often with the best outcome. All staff are trained to handle all scenarios and will help you.

In addition, the monitoring staff will organize emergency services such as ambulance, police, security guards and more if required. Security guards can stay on premises for unlimited times in the event of a premises being left unsecured due to damage.

A special note regarding the involvement of Police… it is not guaranteed that police are expected to attend for break and enters. If armed intruders are present and your life is in danger, there is a higher chance of police attending. Otherwise a security guard attending is guaranteed.

Partnering with SMC Monitoring

Secure Edge collaborates with SMC Monitoring, renowned for their state-of-the-art monitoring centres and commitment to excellence. SMC’s services include:

• A1 R1A graded control rooms operating 24/7. This is the highest potential rating of any monitoring centre in Australia.
• Monitoring for burglary, fire, medical emergencies, and more.
• Integration with various security technologies and platforms.

Learn more about SMC Monitoring here.

Get Started with Secure Edge

Enhance your property’s security with our professional back-to-base monitoring services. Contact Secure Edge today to discuss your security needs and find the right solution for you.

Contact Us For Monitoring Pricing