Partnership

Secure Edge Partnership

At Secure Edge, we don’t just provide security solutions—we forge partnerships. Our tailored Service Level Agreements (SLAs) are designed to give you total peace of mind, ensuring that your security systems are maintained, monitored, and optimized for maximum performance—precisely when you need them most.

Why Invest in an SLA with Secure Edge?

A properly maintained security system is not a cost—it’s an investment. With Secure Edge, the Return on Investment (ROI) from your security infrastructure is maximized through preventative maintenance, timely updates, and 24/7 responsiveness. When an emergency happens, your system must work without hesitation—because downtime is not an option.

Partnering with Secure Edge means:

  • Reduced equipment failure risk and extended system lifespan
  • Minimised downtime and operational disruption
  • Compliance with safety and insurance regulations
  • Confidence that your premises, people, and assets are protected

What We Cover

Our SLAs support a wide range of cutting-edge security technologies, including:

  • Alarm Systems – Intrusion detection, 24/7 monitoring, fault response
  • CCTV Surveillance – Regular camera inspections, firmware updates, image integrity checks
  • Access Control Systems – User data maintenance, controller diagnostics, system expansion
  • Intercom Solutions – Audio/video performance checks, connectivity assurance
  • Salto Access Control – Specialised support for smart keyless entry systems

Security System Maintenance

Flexible SLA Packages

We understand that every building, every business, and every security system is different. That’s why Secure Edge offers flexible maintenance and service options to match your needs and budget:

  • Weekly or Bi-weekly Inspections – For critical environments or high-risk areas
  • Monthly Maintenance – Perfect for businesses with active security systems
  • 6-Month Services – Ideal for medium-sized systems with low-to-moderate access turnover
  • Annual Support – For sites with minimal changes and stable infrastructure

Each plan includes performance testing, fault logging, proactive system recommendations, and direct support from our trained security professionals.

Ready to secure your investment and protect what matters most?

Security Consultation

Your building’s security is only as strong as the team behind it. With Secure Edge, you’re never alone. Let’s build a secure future—together.